Housekeeping
The midnight delivery
Between checkout and doorbell, the new roommate rides in a cardboard crate of its own. The journey, stop by stop:
Checkout
Your order lands with Amazon — every purchase of ours happens on their storefront, so their warehouse, their carriers and their tracking take it from here. We wave from the porch.
The warehouse night shift
In-stock buddies are typically Prime-eligible: two days or faster for Prime households, with each option’s real date printed under the buy box before you pay a cent.
In transit
Your Orders tracks every hop, and the app pings at out-for-delivery. Veterans order before the puppy arrives — the buddy should be waiting in the crate, not chasing the puppy through the mail.
On the porch
Open the box before bedtime: the module wants three AAA batteries and a small screwdriver for its cover before it can take the first night shift.
If a shelf sleeps
We sew in small batches — the Elephant Mat, Soother Blanket and Warm Packs nap between restocks. The save-for-later list is the wake-up call.

