Housekeeping
The 3 a.m. answers
New-puppy questions are born at 3 a.m. These are the ones that arrive most, answered in daylight, calmly.
How do I turn the heartbeat on and off?
Press and hold the module’s button for about three seconds; the same long press turns it off. One press buys roughly eight hours of pulse — a full night shift — so lights-out is the natural moment.
What batteries does it need?
Three AAA, not included, behind a screw-secured cover (also not included: the small screwdriver). The screw is a safety feature — it keeps the battery bay sealed against curious teeth.
Can I wash it?
Yes: module out of its pocket, stuffing out where the design allows, plush into the machine on gentle. Rebuild when dry. The module itself never swims.
Is it safe to leave in the crate overnight?
Built for unsupervised nights with normal sleepers. For a determined chewer, follow the plush rule: supervise until you’ve seen how they treat it, retire a buddy losing seams.
Does it really work, or is it a gimmick?
It’s an old breeder’s trick in a washable coat: warmth plus pulse reads as “litter” to a young dog’s instincts, and it settles loneliness remarkably well. It is not a treatment for severe separation panic — our anxiety guide draws that line honestly.
Will it help an older dog, or only puppies?
Rescues and re-homed adults take to it as strongly as nine-week-olds — the instinct doesn’t expire. Give any dog a few consecutive nights before the verdict.
Why do several buddies share one rating?
The plush family lives on one combined listing, so shopper ratings aggregate across its variants — that’s the storefront’s doing, and we quote the family number rather than invent per-color ones.

